Aims
A training course which aims to introduce participants to the key concepts contained in working with difficult behaviour. To develop participants’ understanding of the main issues involved in this work, and to give participants the tools to work more confidently and effectively with behaviour which may challenge.
Target Group
This training is designed to be delivered to staff working in health and social care services, across statutory services, and the voluntary, independent and private sectors.
Learning outcomes
At the end of this course participants will be able to:
Training Methods
The day will be run in a participative way, using delegates’ existing knowledge as a platform. Training methods will include paired work, small group work, quizzes, multi-media clips, case studies, and a limited amount of lecturing.